Terms & Conditions

Effective Date: 01-01-2026

Welcome to Monki Fashion, operated by CraftyCliq Pvt Ltd. By accessing or using our website, you agree to follow the terms outlined below. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years old, or using the website under supervision of a guardian
• You agree to comply with all applicable rules and policies

We may update these Terms at any time, and continued use of the website means you accept the revised version.

2. Account Usage & Security

If you register an account with us:

• You are responsible for maintaining login confidentiality
• Any activity under your account is your responsibility
• You must immediately inform us of unauthorized access or breach

We are not liable for losses caused by misuse of account credentials.

3. Website Access & Acceptable Use

You agree to use our platform only for lawful purposes.

Strictly prohibited actions include:

• Fraud or misrepresentation
• Unauthorized scraping or automated data extraction
• Hacking, spamming, or disrupting website functionality

Violation may result in restriction or permanent blocking.

4. Orders, Pricing & Availability

All product listings are subject to:

• Availability
• Pricing accuracy
• Technical or typographical errors

We reserve the right to:

• Modify prices without prior notice
• Cancel or refuse any order in case of errors or suspicion of misuse

All prices are displayed in INR.

5. Payments

Payments must be completed through secure checkout systems.

Orders are processed only after successful payment confirmation.

We do not store sensitive payment information such as card details.

6. Order Cancellation Policy

We may cancel or refuse orders at our discretion.

Customers may request cancellation or changes within 24 hours of placing an order, subject to processing status.

Customers may request order cancellation before dispatch. Once an order has been processed or shipped, cancellation may not be possible.

7. Shipping & Delivery Conditions

Delivery timelines and charges are displayed during checkout.

However, delays may occur due to external factors such as:

• Weather conditions
• Courier delays
• Operational disruptions

We are not responsible for delays beyond our control.

8. Returns & Refunds Reference

All returns, refunds, and replacement conditions are governed by our dedicated Refund & Returns Policy, which should be reviewed separately.

9. Intellectual Property Rights

All content on this website — including images, text, logos, and designs — belongs to Monki Fashion / CraftyCliq Pvt Ltd.

Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

10. Service Suspension & Termination

We reserve the right to:

• Suspend or terminate user accounts
• Restrict access to the website
• Take action in case of policy violations

This may be done without prior notice in serious cases.

11. Force Majeure Events

We are not responsible for delays or failures caused by events beyond our control, including:

• Natural disasters
• Government actions
• Strikes or labor issues
• Internet or infrastructure failures
• Pandemics or emergencies

12. Disclaimer

Our website and services are provided on an “as available” basis.

We do not guarantee:

• Continuous availability
• Error-free performance
• Complete accuracy of content

13. Limitation of Liability

We are not responsible for indirect or incidental damages arising from use of our website.

Our total liability, if any, is limited to the amount paid for the purchased product.

14. Legal Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in Noida, Uttar Pradesh.

15. Contact Information

For any questions regarding these Terms:

Monki Fashion
CraftyCliq Pvt Ltd
Email: info@craftycliq.store
Phone: +91 7208523144
Address: FIRST FLOOR, OFFICE NO. LGF-04, B-46, Sector- 2, Gautam Buddh Nagar, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301.