Terms & Conditions

Effective Date: 01-01-2026

Welcome to Monki Fashion (operating under CraftyCliq Pvt Ltd). By accessing our website and using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a guardian.

• We reserve the right to modify these terms and conditions at any time without prior notice. Continued use of our website after updates signifies acceptance of the new terms.

2. Account Responsibility

• If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

• You agree to notify us immediately of any unauthorized use of your account or security breach.

• You are responsible for all activities that occur under your account.

3. Termination and Suspension

• We reserve the right to suspend or terminate your account, access, or use of the website at our discretion, including in cases of violation of these Terms & Conditions.

• Termination or suspension may occur without prior notice, and we are not liable for any loss or inconvenience resulting from such action.

4. Use of the Website

• You agree to use our website for lawful purposes only.

• You must not engage in fraudulent, misleading, or harmful activities.

• Unauthorized use of our website, including hacking, scraping, or spamming, is strictly prohibited.

5. Product Information

• We strive to provide accurate product descriptions, pricing, and images, but errors may occur.

• We reserve the right to correct any errors or cancel orders affected by inaccuracies.

6. Pricing and Payments

• All prices are listed in INR and are subject to change without notice.

• Payments must be made through our secure payment gateways.

• Orders will only be processed upon successful payment confirmation.

7. Order Cancellation & Modifications

• We reserve the right to refuse or cancel any order at our discretion.

• Customers may request order cancellations or modifications within 24 hours of placing the order.

8. Shipping and Delivery

• Shipping times and costs will be displayed at checkout.

• We are not responsible for delays due to external factors such as weather conditions, courier delays, or other unforeseen circumstances.

9. Returns and Refunds

• For information regarding refunds and returns, please refer to our Refund and Return Policy.

10. Intellectual Property

• All content on this website, including text, images, and designs, is the property of Monki Fashion and cannot be used without permission.

• Unauthorized use of our trademarks or copyrighted material may result in legal action.

11. Force Majeure

• We shall not be held responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, acts of government, or interruptions in internet or communication services.

12. Disclaimer of Warranties

• Our website and services are provided “as is” and “as available” without any warranties, express or implied.

• We do not guarantee uninterrupted access, error-free functionality, or the accuracy of content on the website.

13. Limitation of Liability

• We are not liable for any direct, indirect, or incidental damages resulting from the use or inability to use our website or services.

• In no event shall our liability exceed the amount paid by you for products or services purchased from us.

14. Governing Law & Jurisdiction

• These terms are governed by the laws of India.

• Any disputes arising from these terms will be subject to the exclusive jurisdiction of courts in Noida, Uttar Pradesh.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Monki Fashion
CraftyCliq Pvt Ltd
Email: info@craftycliq.store
Phone: +91 7208523144
Address: WSA17, B-128, First Floor, Sector-2, Noida Sector-16, Gautam Buddh Nagar, Noida, Uttar Pradesh – 201301